Kundeservice

Gem søgning

Heidi F. Schultz, Don E. Schultz, Marian Azzaro, Beth E. Barnes Building Customer-brand Relationships View_Book

Designing Service Excellence

Toni Ivergard, Brian Hunt Designing Service Excellence View_Book

Customer Service in Libraries

Customer Service in Libraries View_Book

Contagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime

David Rich Contagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime View_Book

Delight Your Customers

Steve Curtin Delight Your Customers View_Book

101 Activities for Delivering Knock Your Socks Off Service

Ann Thomas, Jill Applegate 101 Activities for Delivering Knock Your Socks Off Service View_Book

Live Video Revolution

Joel Comm Live Video Revolution View_Book

Factory Information Systems

John Gaylord Factory Information Systems View_Book

The Internet and the Customer-Supplier Relationship

Stefano Ronchi The Internet and the Customer-Supplier Relationship View_Book

Implementing SAP® CRM

Vivek Kale Implementing SAP® CRM View_Book

Designing and Delivering Superior Customer Value

WILLIAM C. JOHNSON, Art Weinstein Designing and Delivering Superior Customer Value View_Book

The Human Experience

John Sills The Human Experience View_Book

The New Customer Experience Management

Ivaylo Yorgov The New Customer Experience Management View_Book

Digital Economy for Customer Benefit and Business Fairness

Digital Economy for Customer Benefit and Business Fairness View_Book

Creating a Customer Experience-Centric Startup

Manuel Stegemann, Feng Xia Ang, Thomas Suwelack Creating a Customer Experience-Centric Startup View_Book

Customer Service Over the Phone

Stephen Coscia Customer Service Over the Phone View_Book

Consumer Services and Economic Development

Colin C. Williams Consumer Services and Economic Development View_Book

The Eleventh Commandment

Sandra Vandermerwe The Eleventh Commandment View_Book

Predictive Dialing Fundamentals

Ken Thatcher, Aleksander Szlam Predictive Dialing Fundamentals View_Book