Kundeservice
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Designing and Delivering Superior Customer Value
Concepts, Cases, and Applications
Udgivet af Taylor & Francis Ltd
ISBN
9780367230197
Om denne bog
First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
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Bogdetaljer
Forfatter
WILLIAM C. JOHNSON, Art Weinstein
Forlag
Taylor & Francis Ltd
Kategori
Kundeservice
ISBN-13
9780367230197
EAN
9780367230197
Format
Hæftet
Sprog
Engelsk
sider
388
Undertitel
- Concepts, Cases, and Applications
Produktbeskrivelse
First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
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