Salgs- & markedsføringsledelse
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Think Human
The Customer Experience Revolution in the Digital Age
Udgivet af Kogan Page Ltd
ISBN
9781398614529
Om denne bog
Maximize customer satisfaction by transforming your customer relations into a key strategic resource, learning how to effectively utilize technology as well as the human touch to create a winning customer experience.
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Bogdetaljer
Forfatter
Olivier Duha
Forlag
Kogan Page Ltd
Kategori
Salgs- & markedsføringsledelse
ISBN-13
9781398614529
EAN
9781398614529
Format
Hæftet
Sprog
Engelsk
sider
224
Undertitel
- The Customer Experience Revolution in the Digital Age
Produktbeskrivelse
Maximize customer satisfaction by transforming your customer relations into a key strategic resource, learning how to effectively utilize technology as well as the human touch to create a winning customer experience.
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