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Service Management Principles for Hospitality and Tourism
Udgivet af Arcler Education Inc
ISBN
9781774073131
Om denne bog
Provides an introduction to hospitality and tourism and discusses the role of communication in this sector. The book discusses food service management, marketing, quality management, customer satisfaction, the management of corporate travel and tourists, technology and networking, and challenges that lie ahead.
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Bogdetaljer
Forfatter
Maria Rellie B. Kalacas
Forlag
Arcler Education Inc
Kategori
Serviceerhverv
ISBN-13
9781774073131
EAN
9781774073131
Format
Hæftet
Sprog
Engelsk
sider
226
Produktbeskrivelse
Provides an introduction to hospitality and tourism and discusses the role of communication in this sector. The book discusses food service management, marketing, quality management, customer satisfaction, the management of corporate travel and tourists, technology and networking, and challenges that lie ahead.
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