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Understanding, Managing and Implementing Quality
Frameworks, Techniques and Cases
Udgivet af Taylor & Francis Ltd
ISBN
9780415222723
Om denne bog
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety …
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Bogdetaljer
Forlag
Taylor & Francis Ltd
Kategori
Kvalitetsstyring & sikring
ISBN-13
9780415222723
EAN
9780415222723
Format
Hæftet
Sprog
Engelsk
sider
254
Undertitel
- Frameworks, Techniques and Cases
Produktbeskrivelse
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
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