Fredsstudier og konfliktløsning
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The Joy of Conflict Resolution
Transforming Victims, Villains and Heroes in the Workplace and at Home
Udgivet af New Society Publishers
ISBN
9780865715158
Om denne bog
All you need to understand the dynamics of conflict -- and the joy of resolution The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it a…
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Bogdetaljer
Forfatter
Gary Harper
Forlag
New Society Publishers
Kategori
Fredsstudier og konfliktløsning
ISBN-13
9780865715158
EAN
9780865715158
Format
Hæftet
Sprog
Engelsk
sider
208
Undertitel
- Transforming Victims, Villains and Heroes in the Workplace and at Home
Produktbeskrivelse
All you need to understand the dynamics of conflict -- and the joy of resolution The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.
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