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The Complete Guide to Customer Support
How to Turn Technical Assistance Into a Profitable Relationship
Udgivet af Taylor & Francis Ltd
ISBN
9781578200979
Om denne bog
Today''s support operations face greater responsibilities than the help desks of the 1990s. That''s because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
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Bogdetaljer
Forfatter
Joe Fleischer
Forlag
Taylor & Francis Ltd
Kategori
Kundeservice
ISBN-13
9781578200979
EAN
9781578200979
Format
Hæftet
Sprog
Engelsk
sider
272
Undertitel
- How to Turn Technical Assistance Into a Profitable Relationship
Produktbeskrivelse
Today''s support operations face greater responsibilities than the help desks of the 1990s. That''s because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
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