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Managing Aggression
Udgivet af Taylor & Francis Ltd
ISBN
9780415243803
Om denne bog
How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:empowers individuals by providing a range of useful useful skills that can help in managing aggressionenables staff placed in difficult or dangerous situations by their employer…
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Bogdetaljer
Forfatter
Ray Braithwaite
Forlag
Taylor & Francis Ltd
Kategori
Vold i samfundet
ISBN-13
9780415243803
EAN
9780415243803
Format
Hæftet
Sprog
Engelsk
sider
200
Produktbeskrivelse
How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:empowers individuals by providing a range of useful useful skills that can help in managing aggressionenables staff placed in difficult or dangerous situations by their employers to address the issue effectivelyclarifies the responsibilities of the manager in ensuring staff are safeguardedbuilds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.
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