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Global Tourism and Informal Labour Relations
The Small Scale Syndrome at Work
Udgivet af Taylor & Francis Ltd
ISBN
9781138880641
Om denne bog
The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels…
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Bogdetaljer
Forfatter
Godfrey Baladacchino
Forlag
Taylor & Francis Ltd
Kategori
Personaleledelse og HR
ISBN-13
9781138880641
EAN
9781138880641
Format
Hæftet
Sprog
Engelsk
sider
272
Undertitel
- The Small Scale Syndrome at Work
Produktbeskrivelse
The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.
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