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Everyone's Problem Solving Handbook
Step-by-Step Solutions for Quality Improvement
Udgivet af Taylor & Francis Inc
ISBN
9780527916527
Om denne bog
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-St…
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Bogdetaljer
Forfatter
Michael R. Kelly
Forlag
Taylor & Francis Inc
Kategori
Ledelse og beslutningstagning
ISBN-13
9780527916527
EAN
9780527916527
Format
Hæftet
Sprog
Engelsk
sider
176
Undertitel
- Step-by-Step Solutions for Quality Improvement
Produktbeskrivelse
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.
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