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Air Rage
The Underestimated Safety Risk
Udgivet af Taylor & Francis Ltd
ISBN
9780754613251
Om denne bog
This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the …
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Bogdetaljer
Forfatter
Angela Dahlberg
Forlag
Taylor & Francis Ltd
Kategori
Vold i samfundet
ISBN-13
9780754613251
EAN
9780754613251
Format
Indbundet
Sprog
Engelsk
sider
328
Undertitel
- The Underestimated Safety Risk
Produktbeskrivelse
This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.
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